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Common questions

Open the app, tap “Start Devotional” on your home screen, and choose how much time you have. Shamah guides you through meditation, scripture, and a journaling prompt — just follow along at your own pace.

Sessions are self-guided and flexible. You can choose anywhere from about 10 to 30 minutes, so it fits whether you have a quiet morning or a few minutes in the car.

On the login screen, tap “Forgot password” and enter your account email. We’ll send a secure reset link. If it doesn’t arrive within a few minutes, check your spam folder or contact support below.

Every new account starts with a 7-day free trial with full access. You won’t be charged until the trial ends, and you can cancel anytime before then at no cost.

Subscriptions are managed where you signed up. On iOS, manage it in your Apple ID subscription settings; on Android, in Google Play; for web subscriptions, from your account billing page. Cancelling stops future renewals and you keep access until the period ends.

Shamah works on iOS and Android through the App Store and Google Play, and in any modern web browser. Your progress and journal entries stay in sync across all of them when you’re signed in.

Yes. Shamah is built to travel with you — start a guided audio session while driving, walking, or sitting quietly, so your time with God fits into your day.

Always. Your journal entries and reflections are stored privately in your account, are never visible to other users, and are never used for advertising or to train any AI model.

You can update your email in your account settings inside the app. If you’re having trouble accessing your account, send us a message below and we’ll help you make the change.

Contact

Can't find what you're looking for?

Send us a message and our support team will reply by email, usually within one business day.

Or email us directly at support@shamah.app